ClickAudit
Find out why your website is under achieving.
ClickAudit is a comprehensive website audit that gives you a clear picture of how well your site is performing and what actions you can take to get more sales and enquiries.
Why do I need it?
There are many reasons why your online channel could be failing to convert visitors into buyers. Design, usability, persuasion etc are all critical elements that help turn people into loyal happy customers.
Weaknesses in any of part of the customers decision journey will reduce the chances that they’ll give you their business. ClickAudit tells you the specific reasons why your site is under-achieving so you can take positive action.
If you’re looking for a results-based solution that gets you more sales and enquiries, take a look at ClickShift.
How it works…
We talk to you to understand your business and your customers.
We analyse your website’s ability to satisfy your customers.
You get a report with actionable recommendations.
What’s included?
Expert Evaluation
Our team of professionals evaluate your site to determine the specific reasons why customers may be leaving, where this occurs, advice on what you can do to make improvements. Furthermore, we appraise areas of opportunity and identify how we can make your site more persuasive.
Evaluation areas include:
- Trust and security
- Navigation
- Design aesthetics
- Ease of use
- Customer journeys
- User Experience
- Promotion
- Content clarity
- Findability (SEO)
Report
The report provides clear and useful information that explains how well your site performs in the common areas of failure. Our reports are highly usable and actionable, providing a valuable asset which helps you prioritize and budget for further analysis or design improvements.
Contents include:
- Positive findings (things you should keep)
- Failure point findings (things you should change)
- Suggested actions
Customer journey lab testing (optional)
Well, we say “optional”, but we’d be doing you a disservice if we didn’t tell you that lab testing your website is about the most effective thing you can do.
“The user testing was a critical component of our website’s redesign initiative. The observations of real customers navigating our site played a major role in the design decisions that were made.”
- Ricki Shaw, Managing Director, Apex Car Rentals Ltd
What kind of results can I expect?
ClickAudit is an evaluation-only service, and the results depend on the actions you take.
If you’re looking for a results-based solution that gets you more sales and enquiries, take a look at ClickShift.
Our Promise
We’re proud of our 100% track record - and we’d like to stay that way. So if we’re not absolutely certain we can deliver you a report that will give you the key answers you need to increase online business, we won’t take you on as a client.
It’s that simple.
OK, how do I get started?
- Contact us using the form below, or pick up the phone and call us on +64 3 379 8981.
- We’ll put together a proposal tailored to your needs.
- We’ll schedule the work in as soon as we can. We aim to complete a ClickAudit within two weeks of the scheduled start date.